Retainer Services
Engaging niss.au to provide technical support requires a minimum commitment. This commitment is our retainer service.
niss.au's retainer service comes with value. Increased security with the result of reduced reliance on technical support.
Each computer we support requires a retainer service. This service supports and secures your computer.
Retainer Security
- Access to niss.au technicians and support services
- niss.au Monitored Antivirus
- Sentinel One Advanced AI Endpoint Detection Response (EDR)
- Privilege Access Management
- Managed Windows, Mac and Microsoft updates
- 3rd Party Software updates, e.g. Java, Adobe Reader, Chrome
- Monthly disk clean-up and defragmentation
- Physical disk health (SMART) status checked
- Live support and response during business hours
- Zero-touch remote support
- Advice on required rectification works
- Monthly health check report
- Access to niss.au online customer portal
- 24/7 Live Monitoring
- Disk performance
- CPU Load
- Memory Usage
- Running Services
- Antivirus software status
- PAM
- Live Self-healing
Retainer Security +
- All services included in Retainer Security
- Endpoint Backup for desktop or laptop computers
Monthly: $ 19.50
-
Variant
-
Subscription
Documents