Total Care

• Unlimited onsite and remote support - business hours
• Complete computer security. patching, antivirus, web content filtering
• Password management, email signature management
• Microsoft 365 Business Premium
• Microsoft 365 Backup
• Data retention policies
• Remote deployment and management of computers
• Network device monitoring and patching

What you need to know about Total Care

• Total Care is a truly unlimited support service.  There are no gotchas or added costs.
• All new customers receive a 100% computer network and systems remediation. 
  • There is no additional charge for this.
  • Every device (PC, server, network device, etc.) on your network is inspected and remediated to a known state for optimal performance configuration and security.
  • If there is any doubt about the security or reliability of a device, we we re-build it.  That means we rebuild it.
  • Computers are backed up, wiped and reinstalled as new, to a known, healthy and secure state.
  • All devices are pacthed patch with the latest firmware
  • DNS records are remediated

• Includes
  • domain name renewal
  • Includes Website Hosting
  • SMTP mailer

Line Of Business Apps

• are supported 
• we are not experts at your line of business app but we will learn it and create the secure and reliable platform for it to operate on

Network Equipment

• Approved network equipment is required to qualify for Total Care
• A failover internet connection is required