EssentialCare for AP One AX, MAX BR1 MINI LTEA (HW1), AP One Flex, AP Pro, Balance 20, Balance 30, Max Adapter LTEA (CAT-12)
- EssentialCare Normal business day ticket support, Standard RMA from HK
- EssentialCare+ 24/7 ticket support, if RMA approved then advanced replacment shipped from HK
Note: When either EssentialCare+ or PrimeCare+ is purchased at the time of hardware purchase then first year is upgraded for free to "Plus".
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Specifications
| Subscription | Yearly, Four Yearly, Biennially |
| EssentialCare Version | EssentialCare, EssentialCare+ |